At Lapidaryartist, we prioritize your satisfaction. Should you find any reason to return your order, we offer a generous 30-day return policy from the date of receipt. To qualify for a return, your gemstones must remain in pristine condition, just as you received them.

Additionally, we require customers to create a video while unboxing their package. This step is crucial for us to understand the reason behind the return, enabling us to enhance our services for you in the future. Your feedback matters, and we are committed to continuously improving your experience with us. Contact our customer service team for assistance with your return process. Thank you for choosing Lapidary Artist.

To start a refund you can contact us on our Instagram Handle that is: https://www.instagram.com/lapidary.artist/?igshid=YmMyMTA2M2Y= and there our team will handle your concern and provide solution as soon as possible.